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Article
Publication date: 18 April 2023

Rafael Henriquez, Andres Muñoz-Villamizar and Javier Santos

This paper proposes a maturity model to indicate the operational excellence (OE) implementation status of businesses in emerging countries, considering its importance in Industry…

Abstract

Purpose

This paper proposes a maturity model to indicate the operational excellence (OE) implementation status of businesses in emerging countries, considering its importance in Industry 4.0.

Design/methodology/approach

The study involves four steps. First, undertake a study of the literature to identify the variables to consider in the maturity model; second, identify how to organize the variables found in the first step; third, structure a questionnaire to define the maturity model; and lastly, validate the variables found in the literature and the maturity levels.

Findings

A total of 23 variables were validated through interviews with general managers, operation managers and experts within organizations. Interviews were carried out in 49 companies from different sectors. Five maturity levels were defined in this study: basic level, beginner level, training level, innovative level and champion level.

Originality/value

Many businesses are implementing OE as a practice to remain competitive in their industries, targeting economic, environmental and social sustainability. However, OE implementation in companies from developing or emerging countries is far below the average level of that in developed companies due to cultural, political or economic constraints. To the best of the authors’ knowledge, there is no model that indicates the status of OE implementation in companies from emerging countries or the different levels to implement OE. This study fills the mentioned gap.

Details

Journal of Manufacturing Technology Management, vol. 34 no. 5
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 18 July 2022

Rafael Henriquez, Andrés Muñoz-Villamizar and Javier Santos

This research has the following specific objectives: provide an overview of the literature addressing operational excellence (OE) and OE in emerging countries; propose an…

Abstract

Purpose

This research has the following specific objectives: provide an overview of the literature addressing operational excellence (OE) and OE in emerging countries; propose an integrative framework of OE attributes; and propose future research directions for the OE literature.

Design/methodology/approach

To remain competitive in industry, many organizations are implementing OE initiatives. However, achieving OE in emerging markets has been a pressing challenge due to the scarce knowledge on how it works. Through a systematic review of the literature, this study aims to contribute to a deeper understanding of the concept of OE in emerging countries through the triple bottom line.

Findings

This study has found nine attributes of OE based on the three pillars of sustainability or triple bottom line (economic, environmental and social). Four of them were the most cited and served to build the proposed framework. The analysis concludes that most of the studies related to OE in emerging countries have been carried out in Asia. Finally, based on the results obtained from the literature review, six points of future research are proposed based on three research directions: OE in emerging countries, active participation by employees and culture generation and finally, research methods.

Originality/value

The gap that is filled in this study is that some authors have studied the application of OE in emerging countries, specifically on the Asian continent. In those cases, the literature is either oriented to describing OE from different perspectives or to its application in different companies, some of which are emerging countries. However, to the best of the authors’ knowledge, there is no study that describes the specific and complete aspects that make up a model of OE and which can show how this model can be applied in emerging countries.

Details

International Journal of Lean Six Sigma, vol. 14 no. 4
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 14 January 2020

Jorge Moreno-Gómez, Eduardo Gómez-Araujo and Rafael Castillo-De Andreis

The purpose of this paper is to examine the effect of parental role model in gender entrepreneurial intentions. The authors distinguish between paternal and maternal role models…

Abstract

Purpose

The purpose of this paper is to examine the effect of parental role model in gender entrepreneurial intentions. The authors distinguish between paternal and maternal role models and investigate how their influence on students’ decision to become self-employed is moderated by gender.

Design/methodology/approach

The authors use a logit model on a sample of 3.703 university students from Colombia Global University Entrepreneurial Spirit Students Survey 2016.

Findings

As pointed out by results, the findings show not only that the presence of parental role model increases entrepreneurial intentions but also that the effect of this influence is moderated by gender.

Research limitations/implications

First, data limitations do not allow us to analyze the ways in which the parent self-employed role model contributes to increasing entrepreneurial intentions. Second, the effects of specific characteristics of father and mother role model, such as education, age, culture and experience in the sector, are not taken into account to assess the link with entrepreneurial intentions.

Originality/value

This study offers a new insight relating parental role model and their impact to increase entrepreneurial intentions among universities student. The findings of this paper offer relevant information to universities policymaker to design of university strategies that promote entrepreneurial activity in Colombia.

Details

Journal of Entrepreneurship in Emerging Economies, vol. 12 no. 3
Type: Research Article
ISSN: 2053-4604

Keywords

Book part
Publication date: 10 April 2019

Oswaldo Morales and Carlos Cordova

The aim is to describe the cultural richness of Peruvian racial diversity. The articulating and unifying role of Peruvian gastronomy is highlighted in building a national…

Abstract

Purpose

The aim is to describe the cultural richness of Peruvian racial diversity. The articulating and unifying role of Peruvian gastronomy is highlighted in building a national identity, which acts as a platform for social cohesion.

Design/Methodology/Approach

Qualitative analysis is used in order to understand the drivers that enabled a cultural revolution through gastronomy.

Findings

Under a vast cultural diversity, gastronomy arises to articulate and unify it into a common sense of national identity and social inclusion. Although Peruvian gastronomic boom started as an initiative of a group of entrepreneurs, it actually has had an impact at society level.

Research Limitations/Implications

Ethnographic studies among different social classes and racial groups are needed in order to elucidate the perceptions that they have regarding their social inclusion. At a quantitative level, econometric studies could be conducted to reflect the impact of gastronomy on poverty reduction or on inequality reduction, especially in urban-marginal or rural areas.

Practical Implications

Gastronomy is also a business strategy model on the basis of the creation of a cluster as a viable alternative for developing countries.

Social Implications

Peruvians no matter their racial heritage or social class are proud of their cousin and of being Peruvians, creating a sense of national union and social inclusion.

Originality/Value

The contribution is to highlight the importance of gastronomy as one of the main articulators in the construction of national identity under a racially diverse population. Society, public policy officers, and businesses may benefit from this.

Details

Diversity within Diversity Management
Type: Book
ISBN: 978-1-78754-821-3

Keywords

Article
Publication date: 8 January 2019

Luis Ricardo Jacobo, Rafael Garcia, Victor Hugo Lopez and Antonio Contreras

The purpose of this paper is to study the effect of heat treatment (HT) applied to an API X60 steel in corrosion resistance and stress corrosion cracking (SCC) susceptibility…

Abstract

Purpose

The purpose of this paper is to study the effect of heat treatment (HT) applied to an API X60 steel in corrosion resistance and stress corrosion cracking (SCC) susceptibility through slow strain rate tests (SSRT) in NS4 solution and congenital water (CW) to assess external and internal SCC, respectively.

Design/methodology/approach

API X60 steel was heat treated at a temperature of 1,200°C for 30 min followed by water quenching. Specimens from this steel were machined according to NACE TM 198. SSRT were performed in a constant extension rate tests (CERT) machine at room temperature at a strain rate of 1 × 10–6 s–1. For this purpose, a glass cell was used. Corrosion behavior was evaluated through polarization curves (PCs).

Findings

The SCC index obtained from SSRT indicates that the steel heat treated could be susceptible to SCC in CW and NS4 solution; the mechanism of SCC was hydrogen embrittlement. Thus, CW may promote the SCC phenomenon in pipelines. HT improves the steel corrosion resistance. Higher corrosion rate (CR) was observed when the steel is exposed to CW. The corrosion process in X60 steel shows that the oxidation reaction in the anodic branch corresponds to an activation process, and the cathode branches reveal a diffusion process.

Originality/value

The purpose of the heat treatment applied to X60 steel was to generate a microstructure of acicular ferrite to improve the corrosion resistance and SCC behavior.

Details

Anti-Corrosion Methods and Materials, vol. 66 no. 3
Type: Research Article
ISSN: 0003-5599

Keywords

Article
Publication date: 5 June 2020

Luana Lavagnoli Moreira, Rafael Rezende Novais, Dimaghi Schwamback and Salomão Martins de Carvalho Júnior

The most common methodology to estimate erosivity is using rainfall data obtained from rain monitoring stations. However, the quality of this estimation may be compromised due to…

Abstract

Purpose

The most common methodology to estimate erosivity is using rainfall data obtained from rain monitoring stations. However, the quality of this estimation may be compromised due to low density, operational problems and maintenance cost of rainfall monitoring stations, common problem encountered in developing countries such as Brazil. The objective of this study was to evaluate the applicability of pluviometric data obtained by TRMM satellite images for the spatiotemporal characterization of erosivity in the state of Espírito Santo (Brazil).

Design/methodology/approach

For this, rainfall data and annual and monthly erosivities of 71 rainfall stations were statistically compared with those from TRMM images.

Findings

For this, rainfall data and annual and monthly erosivities of 71 rainfall stations were statistically compared with those from TRMM images. The estimate proved that TRMM is efficient since the NSE values were higher than 0.70 and the coefficient of determination was higher than 0.77 for monthly and annual erosivities, but in most months and yearly, erosivity was overestimated.

Practical implications

The use of satellite images to estimate rainfall allowed the spatial representation over time (months) of the oscillating degree of erosivity in the state of Espírito Santo (Brazil). The spatialization may provide an identification of areas and periods in which are essential for the implementation of land use management in order to minimize environmental problems related to soil loss.

Originality/value

The technique applied may be an alternative to overcome common problems on rainfall monitoring station, such as low density, low data reliability, high manutention and maintenance cost and operational problems.

Details

World Journal of Science, Technology and Sustainable Development, vol. 17 no. 3
Type: Research Article
ISSN: 2042-5945

Keywords

Article
Publication date: 4 November 2014

Cristina Mele, Maria Colurcio and Tiziana Russo-Spena

– The purpose of this paper is to offer a fresh framing of innovation, as service innovation/value innovation.

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Abstract

Purpose

The purpose of this paper is to offer a fresh framing of innovation, as service innovation/value innovation.

Design/methodology/approach

By examining the visions, patterns and outcomes of three different research approaches to understanding innovation – goods-dominant (G-D) logic, the resource-based approach and service-dominant (S-D) logic – the authors strive to outline the contribution of each to the debate on innovation. This investigation involves a comprehensive literature review. Scrutiny of a case company provides a means of identifying and illustrating how these approaches play out in a real business context.

Findings

A framework for innovation builds on the comparison of the three research approaches. G-D logic, when analysed in terms of new product development and new service development, positions innovation as an output (a new good or service) of a business's internal processes, with the firm as the main actor. The resource-based approach establishes the drivers of innovation as knowledge, capabilities and relationships, but the firm is still the main innovator. S-D logic addresses “open” innovation processes in which all actors in the network can mobilize and integrate their resources to become value co-innovators.

Research limitations/implications

This study builds on the literature review by offering a more systematic way of dealing with the different research traditions in innovation debate.

Practical implications

This study spurs managers to question the validity of dominant logic and how it affects the decision-making process. The conceptualization of innovation within S-D logic provides new avenues for decision makers and practitioners to tackle topical challenges of global competition.

Originality/value

The value of this paper lies in defending the premise that S-D logic is better suited than the other two research traditions to frame current innovation within the context of global competition because it moves innovation beyond mainstream conceptualization: from “products and services” to “service and value”, from “buyer-seller dyads” to “ecosystem relationships”, and from “closed/linear process” to “open/co-created process”.

Details

Managing Service Quality, vol. 24 no. 6
Type: Research Article
ISSN: 0960-4529

Keywords

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